Cookies Statement

Visits to ATB websites

When you visit our websites, ATB saves and uses some of your personal data. ATB also gathers information about how visitors use our website. One way of doing that is by using cookies.

What is a Cookie?

A cookie is a small text file that is sent to your internet browser (for example, Internet Explorer, Safari, Google Chrome or Mozilla Firefox). Your internet browser will save the cookie. A cookie is usually a unique number with which data can be associated. Cookies serve many purposes. For instance, they prevent you from having to set your preferred language again each time you reboot your computer.

Why do we use cookies?

ATB uses cookies to ensure that you have the best possible user experience on our website (including Internet Banking) and can navigate the site quickly and efficiently. We also deploy cookies to determine where we can improve the website to make it even quicker and easier for you to find what you are looking for. Cookies are also used to provide you with relevant information and offers.

What do we do with these cookies?

ATB uses cookies for a number of purposes:

  • To study how users or groups of users use our website, so that we can improve the site.
  • To be able to inform you better of our services and products.
  • To improve the website, making it easier for you to find what you are looking for.
  • To remember your settings and preferences. This makes your subsequent visits to the site easier.

What am I accepting when I use ATB's websites?

By continuing to use our website you accept our use of cookies. Amsterdam Trade Bank does not need to request permission to use cookies that are necessary for our websites to function nor do we need permission to use cookies that do not personally identify you.

Complaints

If you feel your privacy has been breached, you can submit a formal complaint directly to ATB. We will try to resolve your complaint internally. If you are not satisfied with the handling of your complaint, you can contact the Financial Services Complaints Institute at www.kifid.nl and by post at Kifid PO Box 93257 2509 AG Den Haag.